We perform process analysis to define new processes, tailoring or optimizing existing processes or for conducting process performance reviews. Every process has a set of inputs, the process steps to be performed and a set of outputs. Process model worksheet is the best tool for process analysis.
A process model worksheet is a simple yet powerful tool for defining new processes, analysing an existing process to make it zero defect. The steps are as follows;
- Name the process
- Scope the process by defining the starting activity and the ending activity
- Identify the outputs, customers and output requirements
- Identify the inputs,suppliers and input requirements
- Define the controlling inputs
Once this much is clarified, the work/process under consideration can be well understood, so that it proofed to perfection.
I like this process due to it’s simplicity and focus on execution than just talking about big profound motherhood statements like ‘We should improve….:-)
Reference : Quality education system by Crosby