Digital PMO Guide

Digital PMO Guide is the result of our ongoing research comprising of surveys, benchmarking tools, discussions with experts, owners & contractors who are involved in Digital PMO implementation.

This guide is intended to guide all those who want to understand how project performance can be improved by adopting Digital PMO.


  • Introduction
  • Top 10 challenges of effective monitoring & control of EPC Projects
  • Various types of PMOs
  • What is Digital PMO (DPMO)?
  • Common features of Digital PMO for EPC Projects
  • Key benefits of Digital PMO
  • Leading DPMO tools and their feature lists
  • Digital PMO implementation approach
  • Frequently asked questions about Digital PMO

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Flying an aircraft Vs Managing projects

Flying an aircraft and managing a project are two very different tasks, but they do share some similarities in terms of the required skills and the mindset needed to be successful. Here are some comparisons between flying an aircraft and managing a project:

  1. Planning and preparation: Both flying an aircraft and managing a project require a lot of planning and preparation before the actual work can begin. Pilots and project managers must take into account factors such as weather, equipment, resources, and team members to ensure a safe and successful flight or project.
  2. Risk management: Pilots and project managers must also be adept at managing risks. In aviation, this means constantly monitoring the weather, aircraft systems, and other factors to ensure safety. In project management, it means identifying potential risks and creating contingency plans to mitigate them.
  3. Communication: Clear communication is crucial in both flying and project management. Pilots must communicate effectively with air traffic control, other pilots, and their crew members. Project managers must communicate effectively with their team members, stakeholders, and clients to ensure that everyone is on the same page.
  4. Decision-making: Pilots and project managers must make quick and informed decisions under pressure. In aviation, this means assessing situations and making split-second decisions that could mean the difference between life and death. In project management, it means assessing risks, making decisions based on data, and adapting to changing circumstances.
  5. Attention to detail: Both flying an aircraft and managing a project require attention to detail. Pilots must pay close attention to their instruments, aircraft systems, and the environment around them. Project managers must pay close attention to timelines, budgets, and deliverables to ensure that everything stays on track.

What will happen if the information radiator is faulty? What happens if the decision makers do not have the right information on time for decision making? There lies the significance of Digital PMO in project management, especially in EPC projects.

Monitoring and controlling engineering, procurement, and construction (EPC) projects can be complex and challenging due to the involvement of various stakeholders, multiple work packages, and the need for coordination across different disciplines. However, digital PMO can help address these challenges and improve project efficiency.

Key challenges of Monitoring and controlling project progress

Here are some key challenges faced in monitoring and controlling EPC projects and how digital PMO can address them:

Communication & Collaboration

Communication and Collaboration: EPC projects involve numerous stakeholders, including owners, contractors, subcontractors, and suppliers. Coordinating communication and collaboration among these parties can be challenging. Cloud based Digital PMO facilitate real-time communication based on single source of data. Digital PMO enable stakeholders to access project information, collaborate on tasks, and provide updates, leading to improved coordination and reduced communication gaps.

Data management

Data Management: EPC projects generate vast amounts of data from multiple sources, including design documents, procurement records, progress reports, and quality inspections. Managing and analyzing this data manually can be time-consuming and error-prone. Digital tools offer data management solutions that centralize project information, automate data capture, and provide analytics capabilities. By leveraging digital tools, project managers can access real-time data, track project progress, identify bottlenecks, and make data-driven decisions promptly.

Schedule & Cost control

Schedule and Cost Control: Monitoring project schedules and controlling costs are crucial aspects of EPC project management. Digital tools can assist in creating and maintaining project schedules using features like critical path analysis, resource allocation, and task dependencies. Additionally, cost control can be improved through the use of digital tools that integrate budgeting, forecasting, and cost tracking functionalities. These tools provide real-time visibility into project schedules and costs, enabling project managers to identify potential delays or cost overruns and take corrective actions promptly.

Risk management

Risk Management: EPC projects are often exposed to various risks, such as changes in scope, delays, budget overruns, and safety hazards. Digital tools can support risk management efforts by providing risk assessment frameworks, risk identification tools, and real-time risk tracking. These tools allow project managers to proactively identify and evaluate risks, develop mitigation strategies, and monitor risk indicators throughout the project lifecycle.

Document control

Document Control: EPC projects involve a large number of documents, including contracts, drawings, specifications, and change orders. Managing and tracking these documents manually can be challenging, leading to potential errors, delays, and miscommunications. Digital tools offer document control features that centralize document storage, version control, and access permissions. These tools ensure that project stakeholders have access to the latest documents, facilitate efficient document reviews and approvals, and maintain an audit trail of document changes.

Quality assurance

Quality Assurance and Inspections: Ensuring quality and conducting inspections at various stages of an EPC project can be time-consuming and cumbersome. Digital tools can streamline quality assurance processes by providing checklists, inspection templates, and mobile applications for on-site inspections. These tools enable standardized inspections, automate data capture, facilitate real-time issue reporting, and improve the efficiency and accuracy of quality control activities.

In summary, digital PMO can address key challenges in monitoring and controlling EPC projects by improving communication, enhancing data management, facilitating schedule and cost control, supporting risk management efforts, streamlining document control, and enhancing quality assurance and inspections. By leveraging digital PMO, project managers can enhance project visibility, collaboration, and decision-making, leading to improved project outcomes.

When is the right time to plan for implementing digital PMO within EPC Projects?

The right time to start planning for digital PMO in EPC projects is prior to / during the project initiation phase. The project initiation phase is the stage where the project is defined, and the objectives, scope, and constraints are identified. During this phase, it is crucial to consider the project’s digital PMO requirements and establish a plan for its implementation.

Planning for digital PMO early on in the project provides several benefits. Firstly, it allows for the identification of potential digital PMO tools and technologies that may be required, such as project management software, communication tools, and reporting tools. Secondly, it allows for the development of a digital PMO strategy that aligns with the project objectives and requirements. Thirdly, it enables the identification of potential risks and issues that may arise during the project and establish mitigation plans.

Starting digital PMO planning early on in the project can also help to ensure that the necessary resources, such as time, budget, and personnel, are allocated for its implementation. It is essential to involve all relevant stakeholders, including the project owner, consultant, and contractor, in the planning process to ensure that their inputs and requirements are considered.

In conclusion, starting digital PMO planning early on in the project, during the project initiation phase, can help to ensure that the project’s digital PMO requirements are identified, planned, and implemented effectively.

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