High performance team building with Tuckman Ladder

Post pandemic, the team building challenges are different due to the fact that we all learned to work differently. Most of the organizations have flexible working policies which is a blend of work from home and work from office. Organizations have started leveraging contract workers or gig workers to accomplish their goals faster and more cost effectively. All these poses the need for innovation in the team building concepts. Tuckman ladder helps us to understand the team formation stages in a structured manner and helps to develop appropriate strategies for team development.

Tuckman ladder comprises of;

Forming Stage

Forming stage represents the stage in which the team members gets into the team for the first time. In projects, team formation and team building starts from the initiation phase and continues till the completion of execution phase. Since new team members are coming from different cultural and project backgrounds, it is important to establish the ground rules. The project vision, project charter and the team charter are of great help during this stage. These artifacts helps to lay the foundation for effective team building and team work. During the forming state of the team, the manager or leader’s primary objective must be to make the team comfortable. It is a great opportunity to leverage on servant leadership. You as a manager or leader helps the team to settle down quickly. During the forming stage, the manager or leader must wear the hat of a facilitator and counselor.

Storming Stage

Since the team members are coming from different cultural backgrounds, immediately after the forming stage, one can expect a storming stage. During the storming stage, the team members try to establish themselves resulting in power struggles. This is very normal. During the storming stage, the manager or the leader must monitor and control dysfunctional behaviors and must wear the hat of a moderator. One should play the role of a moderator here. Establishing ground rules for effective teaming helps to manage the storming stage effectively.

Norming Stage

Once the team passes through the forming and storming stages successfully, then they get into the ‘Norming Stage. During the norming stage, the team members understands their roles, responsibilities and the acceptable norms within the team (ground rules) and the goals to be accomplished very clearly. During the norming stage the manager or leader must play the role of a facilitator. The self organizing team concepts will help a lot for high performance team building during this stage.

Performing Stage

At the end of successful forming, storming and norming stages, the team arrives at the performing stage. They are ready to start the real work in a productive manner. Very often, this is the most difficult stage for a leader or manager. You picked up the team members, and transformed them into a high performance team with appropriate team building exercises. All of a sudden, they started performing well, even without your guidance. You become a kind of redundant there. This is the time one must put in extra effort in not to interfere with the team unnecessarily and interrupt their work.

Adjourning Stage

As we all know every game has a final match and after the hour of glory, the team will get adjourned. This is very true for projects as well, because projects are temporary in nature. As a manager or leader this stage is very crucial and it is very important to protect the good will generated while working together. This aspect becomes more important during these post covid work culture or the post pandemic work culture as more and more project teams are relying on contract workers or the gig workers more and more. If you are able to maintain the good will even after the project closure, it will become easier to avail great talents quickly in the future projects as well.

If teams work together for longer times as in manufacturing, all these stages will automatically happen over a period of time. In projects with tighter deadlines one do not have that kind a luxury. When majority of the teams are in the performing stage, if we add new team members then it can disrupt the teaming again. This is the reason why projects get delayed further when more members are added to a late project.

The manager or the leader must be able to drive the team through these stages very quickly in order to be productive fast. This is where the charisma and the creativity of the leaders and managers makes a big difference. We all play the game well to win, if we are playing against a common enemy. If the leader can identify and project the common enemy in the form of an opportunity or risk, half the job is done.

Five ways to build high performance teams

Maslow’s hierarchy of needs

Have you encountered situations when fresh team members reactions about anything strategic was very discouraging?. I had to…not just from the freshers but from even middle level managers. They were unable to resonate with strategy and strategic thinking. I even thought that there is something wrong with my ideas. Then I came across the Maslow’s hierarchy of needs which helped me to relate better with the stakeholders of my project, which includeed the project team as well. Apart from Ken Blanchard’s situational leadership model, Maslow’s hierarchy of needs also help to fine tune the leadership style.

Let us delve deep into Maslow’s hierarchy of needs.

As shown in the diagram, the Maslow’s hierarchy comprises of;

  • Basic needs
    • Physiological needs
    • Safety needs
  • Psychological needs
    • Belonging and love needs
    • Esteem needs
  • Self fulfillment needs
    • Doing what they really want to do

Freshers in a team will be operating within the basic needs. What is really appealing to them would be more money, hygiene factors, job security and safety etc. Mostly, those in the middle management positions will be at the ‘Psychological needs’ level. At this level, monetary benefits may not matter that much. Prestige, accomplishment and deep bonding with others are key. The senior managers operates at the self actualization level.

Based on these motivators, leaders can adopt styles to get the best out of the stakeholders.

7 habits of highly effective project managers

The project management job opportunities as well as the scope of the project manager’s job description are on the rise. Project manager’s job description goes beyond the triple constraints of time, cost and scope. The new project manager’s job description covers the achievement of the business case of the project as well. This makes the new project manager’s role more strategic. In this changed scenario, Have you ever wondered why some really climb up the professional ladder where as many do not, despite having the same credentials and opportunities? When we studied the careers of very successful project professionals, we could identify the following 7 habits common across the achievers.

  1. Good foundation – Most of them had good grades in their academics and they pursued their project career in the areas related to their field of study.
  2. Application of Project Management – They had clarity on their academic and professional goals and they applied project management to achieve them.
  3. Focus on long term rewards – Their focus is on long term rewards than on the short term benefits.
  4. Continuous on the job learning – The first ten years of their career was dedicated to gaining hands on experience and learning new things.
  5. Strategic Credential enhancement – They continuously improved their knowledge and authenticity through globally accepted qualifications.
  6. Networking – They are good in networking with others in the profession.
  7. Pro-activeness – They are pro-active in sensing opportunities ahead and pursued them before others.

What is the Opportunity awaiting Capable Project Professionals?

By 2027, employers will need 87.7 million individuals working in project management oriented roles. The talent gap could result in a potential loss of some US$207.9 billion in GDP through 2027 for the 11 countries analyzed (China, India, USA, Japan, Brazil, Germany, UK, Canada, Australia and the Middle East region). PMI (2017). Project Management Job Growth and Talent Gap 2017–2027. Even though the pandemic might have negatively impacted these projections, this is good time to get ready to leverage the opportunities ahead.

How to leverage these 7 habits to advance your profession?

If you want to understand how to systematically plan your project management career goals proactively, and to achieve them at the appropriate time, then read ahead;

What is PMg-CMM?. How will it help career progression?

The objective of the Project Manager’s Capability Maturity Model is to provide a professional ecosystem comprising of aspiring professionals, mentors, trainers, organizations and recruiters collaborating around a structured road map for meticulous planning and progression of project management as a profession.

The diagram below depicts the five levels of project management professional maturity.

Level#1 – Beginner

At Level#1

  • Because you are technically good, you are asked to manage teams
  • You are not aware of the basic project management tools and techniques and their application
  • You think project management is about just getting things done at any cost
  • Success is inconsistent and short lived
  • In the longer run, You and the team members fail to perform as a single unit due to internal conflicts
  • Though you have technology mentors, you do not have mentors to guide you on the management side to the right degree

Level#2 – Professionally qualified

At Level#2

  • You get certified in one of the popular project management certifications, hoping to improve your job prospects.
  • You are aware of the globally accepted project management best practices.
  • You would have realized how the application of these best practices would have helped you to prevent some of the challenges you faced before.
  • You start applying and leveraging some of the project management core practices
  • As and when challenges arise, you leverage the models, methods & artifacts recommended by global standards
  • You have good mentors who can guide you professionally

Level#3 – Professionally proven

At Level#3

  • You have proven yourself as a dependable project manager who can manage small to medium complexity projects
  • You are highly respected within the project organization
  • You are considered to manage prestigious projects
  • You become a role model for other budding project managers within the organization
  • You are good at nurturing your professional networks
  • You have good mentors and you start mentoring others

Level#4 Strategic Role

At Level#4

  • You are invited to strategic project portfolio meetings
  • In some cases your expert advise is sought to improve the project management capability of the organization (PMO)
  • You will be asked to manage programs or very large projects
  • You leverage your professional networks to great advantage
  • You have mentors and you yourself is a highly sought after mentor

Level#5 Leadership Role

At Level#5

  • You are considered as an expert authority in project management
  • You contribute to the project management community by way of research and knowledge sharing
  • Great deal of you time is spent in mentoring individuals, teams, organizations and communities

How quickly one traverse through these levels depends on their ambition, commitment, mentoring and the ability to pivot according to the market trends. Instead of growing vertically through the five maturity levels, one has the opportunity to grow horizontally as ‘T’ skilled professionals who have in-depth domain expertise in a particular trade supported by good project management capability as well.

How to proceed?

If you are interested to have a mentor who can guide you, please provide us some details about your present career position

Watch the mentor talk videos

Scholarship for PMP Certification

We are announcing scholarships for PMP certification, especially for those whose jobs are affected due to the pandemic, and their qualification and experience satisfies all the criteria prescribed by the Project Management Institute (PMI) for PMP certification.

To start with, every month we offer free education to two professionals, who are the most deserving based on their professional track record and the present professional status.

If you really feel that a PMP certification will improve your career prospects , and if you are committed to put in the required effort to complete the PMP preparation course, then apply. It will take approximately 40 hours to complete the course. Upon successful completion of the course you will awarded 40 hours course completion certificate by PMRI.

You can apply by contacting us with a link to your linkedin profile.

We thank our sponsors for supporting us.

Best Wishes

team @ PMRI

Note : This Scholarship covers the 35 contact hours training. The PMP exam fees is not covered as of now. Hopefully we will be able to cover that as well in the future, as we get more sponsors for scholarships.

If you are interested to sponsor a Scholarship, Contact us